Effective Date: January, 2025

At Corina Rosaline Text, we want you to love your purchase! If you’re not completely satisfied, we offer hassle-free returns and exchanges within 30 days of receiving your order. Please read our policy carefully to ensure your return or exchange is processed smoothly.

By placing an order on www.corinarosaline.com, you agree to the terms outlined in this policy.

1. Eligibility for Returns & Exchanges
   To qualify for a return or exchange, items must meet the following conditions:

• ✔️ Returned within 30 days from the delivery date

• ✔️ Unused, unworn, and in original condition (no stains, damages, or odors)

• ✔️ Original tags and packaging intact (including dust bags, gift boxes, or accessories)

• ✔️ Proof of purchase required (order confirmation email or receipt)

❌ Non-Returnable Items:

• Gift cards

• Final sale or clearance items

• Personalized or custom-made items

If an item does not meet these conditions, we may reject the return or issue only a partial refund.

2. How to Request a Return or Exchange
   (a) Initiating a Return
   Contact our support team at [email protected] with:

• Your order number

• The item(s) you wish to return

• Reason for return (optional but helpful for us)

Our team will review your request and provide return instructions.
(b) Returning Your Item
You are responsible for return shipping costs unless the item is defective or incorrect.
We recommend using a trackable shipping service to ensure safe delivery.
Once received, we will inspect the item and process your refund within 5-7 business days.

3. Refund Process
   Approved refunds will be issued to the original payment method (credit card, PayPal, etc.).
   If your original payment method is unavailable, we may offer store credit instead.
   Shipping fees are non-refundable, except for defective or incorrect items.
   It may take 5-10 business days for the refund to appear in your account, depending on your bank.

4. Exchanges
   We offer free exchanges for:

• Items that arrived damaged or defective

• Items that do not fit (size exchanges available)

To request an exchange, follow the return instructions in Section 2, specifying the item you’d like in exchange. If the item is out of stock, we will issue a refund instead.

5. Defective, Damaged, or Incorrect Items
   If you receive a damaged, defective, or incorrect item, please email us at [email protected] within 7 days of delivery with:

• ✔️ Your order number

• ✔️ Clear photos of the item and packaging

• ✔️ A brief description of the issue

We will provide a prepaid return label for defective or incorrect items and offer a replacement or full refund.

6. Late or Missing Refunds
   If you haven’t received your refund after 10 business days, please:

• Check with your bank or payment provider (processing times may vary).

• Contact our support team at [email protected] for further assistance.

7. Return Shipping Costs
   Customers are responsible for return shipping fees, except in cases of defective or incorrect items.
   We do not reimburse customs duties, taxes, or international return shipping costs.

8. Changes & Cancellations
   Orders cannot be changed or canceled once they have been processed for shipment.
   If your order has already shipped, please wait until it arrives and follow the return process.

9. Contact Us
   If you have any questions about our Returns & Exchanges Policy, please contact us:

📍 Company Name: CORINA ROSALINE TEXT LLC
🏢 Address: 22 GARDEN AVE, CHATHAM, NJ, 07928, USA
📞 Phone: +1 781 559 7096
📧 Email: [email protected]

Thank you for shopping with Corina Rosaline Text! We appreciate your support and are happy to assist you with any concerns.